PRIVACY POLICY

Effective Date: 10/30/2025

1. Introduction

Welcome to Flowers By Eva ("we," "us," or "our"). Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.flowersbyeva.com, place an order, or interact with our services.

By using our site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information to process your orders and improve your experience. This includes:

a. Information You Provide Directly

  • Name, email, phone number, and billing/delivery address when placing an order.
  • Payment details (processed securely by our third-party payment provider; we do not store your full card number).
  • Messages or notes you include with your floral orders.
  • Information submitted through contact forms, surveys, or customer support.

b. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address, browser type, device information, pages visited, and referring URLs.
  • Cookie data to remember preferences, improve site performance, and personalize ads (see Section 4).
3. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your flower orders.
  • To communicate order confirmations, updates, or delivery notices.
  • To provide customer service and respond to inquiries.
  • To send promotional emails (only if you've opted in).
  • To improve our website, products, and marketing performance.
  • To comply with legal and regulatory obligations.
4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and measure website performance. Cookies help us:

  • Remember your cart and preferences.
  • Understand how visitors use our site.
  • Display relevant advertising through services like Microsoft Advertising, Google Ads, and other platforms.

You can manage or disable cookies through your browser settings. Some areas of the site may not function properly if cookies are disabled.

5. Advertising and Analytics

We may use third-party tools such as Microsoft Advertising's UET tag, Google Analytics, or Meta Pixel to measure performance and deliver relevant ads. These tools may use cookies or identifiers to track website activity and measure ad effectiveness.

You can opt out of personalized ads through:

We do not sell your personal data to third parties.

6. Data Sharing and Third-Party Services

We share information only when necessary to operate our business:

  • Payment processors (to complete your transaction).
  • Delivery partners (to ensure flowers reach your recipient).
  • Analytics and advertising partners (for website and ad performance).
  • IT and hosting providers (for secure site operation).

All partners are contractually required to handle your information responsibly and in compliance with privacy laws.

7. Your Rights and Choices

You have control over how your data is used. You may:

  • Request a copy of your personal information.
  • Ask us to correct or delete your data (where legally permitted).
  • Unsubscribe from marketing emails by clicking "unsubscribe" at the bottom of any promotional email.
  • Adjust cookie and ad-tracking preferences via your browser or consent banner.

To make a request, email us at [email protected] with the subject line Privacy Request.

8. Data Retention and Security

We retain personal data only as long as necessary to fulfill orders, meet legal obligations, or resolve disputes. We use secure servers and encryption to protect your information. While we take reasonable precautions, no website or data transmission can be guaranteed to be 100% secure.

9. Links to Other Websites

Our website may include links to third-party sites such as florists, news outlets, or social media platforms. We are not responsible for the privacy practices or content of these sites.

10. Children's Privacy

Our website and services are not directed toward children under 13 years of age. We do not knowingly collect information from children. If we learn that a child has provided personal data, we will delete it promptly.

11. International Visitors

If you visit our site from outside the United States, please note that your data may be transferred to and processed in the U.S., where data protection laws may differ. By using our site, you consent to this transfer.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be available on this page with an updated "Effective Date."

13. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us at:

Flowers By Eva
Email: [email protected]
Phone: (844) 320-5047
Address: 848 N Rainbow Blvd PMB 725, Las Vegas, NV 89107-1103